Frequently Asked Questions (FAQ)
What is Cently?
The coupon redemption process can be a tedious, painful experience. It doesn't have to be. Our installable browser extension software allows you to enjoy hassle-free couponing. The Patent Pending technology behind the extension delivers coupons to you instantly during your checkout process. Backed by CouponFollow's robust coupon code database, the extension works for tens of thousands of e-commerce websites.
Is it Free?
This software is 100% free and always will be. If someone tries to charge you for it, they may be a really bad friend. But seriously, if this occurs please report it us.
Do I Have to Sign up?
You do not need to sign up or register. No personal information will be asked.
Is it compatible with my browser?
Cently is compatible with PC and Mac computers, and with all of the most popular browsers including Internet Explorer, Firefox, Chrome and Safari.
Is this a toolbar?
No, it is not a toolbar! We do not want to clutter your browsing experience. It may be considered a web browser add-on, extension, or plug-in.
Will Cently work on all the websites I shop at?
Cently should work on a majority of the sites you shop at. CouponFollow has over 100,000 e-commerce sites in its database. In testing of over 5,000 sample sites about 90% (9 out of 10) worked with our software. Please report any sites that don't work properly.
What type of Coupons will be shown?
Currently Cently only shows codes. Coupon codes, discount codes, promo codes, voucher codes, etc. These "codes" are alphanumeric text that can be input into a promo code box during checkout.
What are the legal rules and usage policies?
- Sometimes we may open a web browser tab when you click a coupon. This is to helps us track coupon usage and transactions.
- We may ask for feedback, as unobtrusively as possible, when you use a coupon code to help other future users of that coupon.
USING THE CODES
How do I use a coupon code?
Just click the code you want, and it will automatically populate the promotion code box. Then be sure to hit the apply or redeem button (or hit "Enter" on the keyboard) on the retailer website.
Sweet it worked! What do I do now?
You can just checkout and place your order... in all your glory of having just saved some sweet cash. Alternatively, you can also vote that coupon worked (this helps us), and even share it on Twitter or Facebook (this makes you look cool).
Will the codes always work?
We verify hundreds of coupons per day. However, please have realistic expectations - if we tell you it is likely to be expired or not working, it probably won't work. If it is really old, it may not work. HOWEVER, there have been many cases where old coupons work. Since you can quickly and easily try coupons, feel free to give it a shot. But again, have realistic expectations.
The code didn't work! Now what!
Stay Positive - Different retailers have different coupon policies. Some might have a coupon that works for many years, while others might expire them after a few days. If a code doesn't work, don't complain to the retailer, just continue on with checkout.