Terms of Use
Last updated: May 09, 2022
These Terms of Use ("Terms of use") are set forth by NextGen Shopping, LLC, a System 1, Inc. company ("CouponFollow" or "us" or "we"). These Terms of Use and our Privacy Policy, incorporated herein by reference, govern your use of our online services, any content or information therein, the couponfollow.com website, any subdomains of couponfollow.com, and/or any of our mobile applications, websites, or browser extensions on which services are provided by us (collectively, the "Site").
By accessing this Site, you are agreeing to be bound by these Terms Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms of Use, you are prohibited from using or accessing this Site. The materials contained in this Site are protected by applicable copyright and trademark law.
Arbitration
These Terms of Use are subject to an arbitration provision and include a waiver of the right to bring an action in court. Please see the Dispute Resolution section below for more details.
Accessibility
If you are having any trouble accessing these Terms of Use or the Site, please contact us at (631) 772-9540. Our hours of operations are: Monday – Friday 9am-5pm et. We use third party tools and services to review and monitor the accessibility of the Site, and are regularly seeking to improve its performance.
Use of the Site
Use of this Site is solely for your personal and non-commercial use. Except as may be explicitly permitted through this Site, you agree not to save, download, cut and paste, sell, license, rent, lease, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, catalogue, aggregate, or create derivative works from materials, code or content on or from this Site. Systematic retrieval of data or other content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from CouponFollow is prohibited. Exceeding your permitted access or trying to automate what are otherwise manual interactions with the Site are expressly prohibited. In addition, use of the content or materials for any purpose not expressly permitted in these Terms of Use is prohibited.
CouponFollow Rewards Program
You may earn rewards through the CouponFollow Rewards Program (the “Program”) by making certain qualifying purchases and through other promotions and offers that may be provided by us. See our Help Center for more information on the Program.
As part of the Program, you may also choose to download and install the Cently by CouponFollow browser extension. We hereby grant you a non-exclusive, limited, right and license to download and install the browser extension for your own personal use. You must ensure that you have the right to install the browser extension on the device where it is used. We may automatically, and without prior notice, update or modify the browser extension.
- There is no cost to join the Program.
- Only residents of the United States who are over eighteen (18) years of age are eligible to become Program members (“Members”). Members must have a registered CouponFollow account (“Account”) and a valid PayPal account registered with a United States address in order to obtain rewards. The Program is void where prohibited by law, and is subject to change as may be necessary to comply with such laws or regulations. CouponFollow may change these eligibility requirements at any time, and reserves the right to refuse membership and/or participation to any applicant for any reason, in its sole discretion.
- Rewards may be earned as “cashback” (“Cashback Rewards” or “Rewards”) on eligible purchases made with select merchant websites (“Merchants”). To be eligible to receive Cashback Rewards: (i) sign into your CouponFollow account; (ii) ensure cookies are enabled on your browser; and (iii) make a qualifying purchase (“Qualifying Purchase”) with a select Merchant, by either clicking on a qualifying cashback link through the desktop browser with the CouponFollow extension installed or by clicking on a qualifying cashback link on our Site.
- Clicking on other coupon or “cashback” websites, browser extensions, or websites with affiliate links after making a Qualifying Purchase may invalidate CouponFollow’s tracking, and therefore that purchase may cease to be a Qualifying Purchase.
- You will not receive Cashback Rewards for: items excluded by law; shipping; the value of any merchant discounts or coupons; gift-wrapping; gift cards, unless specifically stated; credits; extended warranties; taxes (in most cases); nor any items that CouponFollow or the particular Merchant deems ineligible. A purchase may cease to be a Qualifying Purchase and the associated Cashback Rewards may be invalidated if the purchase is returned, exchanged, or cancelled by the Merchant. Cashback Rewards are only recorded if the Reward value exceeds $0.01.
- CouponFollow will attempt to credit Member Accounts with the corresponding Cashback Rewards on a timely basis. Members, however, have the responsibility of ensuring that their Cashback Rewards are properly credited. Any claim for Cashback Rewards not accurately credited must be received by us within 90 calendar days of the relevant Qualifying Purchase. A claim for missing Cashback Rewards can be made online using the form located at: https://rewards.couponfollow.com/track-cashback.
- On occasion, merchants may adjust the commission rate that they pay, which will either increase or decrease the cashback rate that we are able to pass on to Members. In situations like this, it can mean that the rate that we advertise on our site may be incorrect. While we take reasonable care to ensure that the rates that we advertise are up to date we give no warranty of the accuracy of any information on the site and do not accept liability for any errors or omissions, nor do we accept liability for any resulting damage or loss.
- At our sole discretion, we may deduct cashback from your account in order to adjust for returns and cancellations with respect to purchases you have made as part of the Rewards program. Any such adjustments will be made in accordance with this Agreement, any applicable Company policies and terms, the terms of the Affiliate Store offer and any and all applicable laws, rules and regulations.
- Members must connect their own personal PayPal account to their CouponFollow Account, and the PayPal account must be registered with a United States address. A single PayPal account cannot be connected to multiple Program Accounts, and each user is only permitted to have one account with CouponFollow. Payment of Rewards will be processed monthly to the Member’s PayPal account. The minimum payment for Rewards is $10. For clarity, payment of Member Rewards will only be processed when the accrued balance reaches $10.
- In addition to, and independent of the Program, Merchants may have their own terms and conditions, which describe specifically how CouponFollow works with respect to purchases from that specific Merchant. Such third-party terms and conditions may describe things such as how you earn Rewards, which items are excluded from earning Rewards. In certain cases, the Merchant may also provide you with additional benefits that are not directly related to CouponFollow (e.g., price discounts on certain items). CouponFollow bears no liability under or responsibility for any Merchant-provided terms and conditions, or for any associated additional benefits, which are offered solely by the applicable Merchant, and may be changed or discontinued at the sole and exclusive discretion of such Merchant.
- Legacy referral programs which were entered into by you prior to May 09, 2022 will continue to be honored, but no new referral programs will be offered after this date.
- From time to time, CouponFollow and the Merchants may provide you with additional ways to earn Rewards through offers, promotions, and other programs. Such offers and promotions may be subject to additional terms and conditions.
Account Management
- You may use the Site without registration, but in order to take advantage of many aspects of the Site, you will need to become a registered user using your email address. Your account is for your sole, personal use, you may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity. You are responsible for the security of your account and will be solely liable for any use or unauthorized use under such password.
- We may suspend or terminate your access or the Program, in whole or in part, at any time with or without notice. We may suspend or terminate Rewards for any violation of these Terms of Use.
- You hereby grant CouponFollow and its Merchants the right to monitor your CouponFollow Account activity. We have the right to take any necessary legal action based on fraud, abuse, or suspicious activity in connection with your CouponFollow Account or any of your activities relating to CouponFollow, and you agree to cooperate with any such action or investigation. If you are engaged in such activity, you may be liable for monetary losses, including litigation and/or arbitration costs and damages. This section shall survive the termination of CouponFollow, the Program, or your Account.
- You may cancel your account at any time by choosing ‘Delete Account’ from the Account Settings tab located at https://rewards.couponfollow.com/settings when logged into their membership portal. If you cancel your account, any unredeemed Rewards will immediately be voided.
- All accrued Rewards shall expire if no Qualifying Purchase is made through a Member’s Account for a consecutive period of one (1) year from the date of Member’s last Qualifying Purchase. CouponFollow reserves the right to extend the expiration date, at its own discretion, on an individual Member basis. Notwithstanding the foregoing, in the event that a Member wishes to maintain their Account without making a Qualifying Purchase, Members can extend their expiration date by twelve (12) months by sending an email to help@couponfollow.com from Member’s registered email address with the subject line “Please Maintain My CouponFollow Account.”
Limitation of Liability
THE SITE, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE, IS PROVIDED "AS IS" AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THE SITE. THE SITE MAY CONTAIN TYPOGRAPHICAL ERRORS AND YOU AGREE THAT THE WE SHALL NOT BE BOUND BY ANY SUCH ERRORS. FURTHER, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE COMPLETELY SECURE, UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE SHALL NOT BE LIABLE FOR THE USE OF THE SERVICE, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN PROVIDED BY THIRD PARTIES.
IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.
IN NO EVENT WILL COUPONFOLLOW BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF COUPONFOLLOW OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, COUPONFOLLOW LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. IN NO EVENT WILL COUPONFOLLOW BE LIABLE TO YOU FOR DIRECT DAMAGES IN EXCESS OF THE GREATER OF (1) THE AMOUNTS COUPONFOLLOW HAS PAID TO YOU DURING THE PRIOR TWELVE (12) MONTHS OR (2) $100 (USD).
Third Party Sites
You will be transferred to online merchants or other third party sites through links or frames from this Site. This Site does not sell any good or service to consumers and nothing on this Site shall be construed as an offer to sell anything or enter into any kind of business relationship. Any purchases you make will be through other websites and from other companies. You are cautioned to read such site's terms and conditions and all policies, including policies regarding sales, returns, warranties, and privacy before using such sites in order to be aware of the terms and conditions of your use of such sites. You are also cautioned to carefully read the terms and conditions of any coupons, specials, deals, contests, discounts, promotions, sales or other offers from these merchants. CouponFollow shall not be responsible for any inaccuracies; misrepresentations; product or service liability; offensive, infringing, libelous or illegal materials; lack of availability of other sites, information, promotions, products, or services; viruses or other computer problems resulting from use of such sites; or any liabilities resulting from the terms and conditions of other sites. CouponFollow does not guarantee any content on such sites or anything offered by third parties, including but not limited to discounts, prices, promotions, products, or services. You are knowingly and voluntarily assuming all risks of using such sites to purchase goods and services and of using the coupons, promotions, or other information listed on this Site. You agree that CouponFollow and its licensors and advertisers shall have no liability whatsoever from such third party sites and your usage of them. These other sites are not under the control of CouponFollow, are not monitored or reviewed by CouponFollow, and CouponFollow is not aware of the contents of such sites. CouponFollow does not sponsor, endorse, or recommend these sites and makes no representations or warranties of any kind with regard to any sites, their terms of use, or the way they may collect, save, store, and use information, including your personally identifiable information. You acknowledge that CouponFollow is not responsible for the products, services, accuracy, copyright compliance, legality, decency, or any other aspect of the contents or any transmissions received through such sites. These sites may contain information or material that is illegal, unreasonable or that some people may find inappropriate or offensive. The inclusion of such a link or frame does not imply endorsement of that site by CouponFollow or its advertisers or licensors, or any association with its operators, and is provided solely for your convenience.
Indemnification
You agree to defend, indemnify, and hold harmless CouponFollow, its advertisers, vendors, product and service providers, licensors, parents, subsidiaries and other affiliated companies, and their employees, contractors, members, managers, officers, shareholders, agents and directors from all liabilities, claims, losses, damages, obligations, costs, and expenses, including attorney's fees, that arise from or relate to (a) your use of and access to this Site, or any services, information or products from this Site; (b) your violation or breach of any of these Terms of Use or your representations and warranties; (c) your violation of the rights of any third party, including but not limited to any copyright, property, or privacy right; or (d) any claim that one or more of your submissions to the Site has caused damage to a third party. This defense and indemnification obligation will survive your use of the Site. CouponFollow reserves the right to assume the exclusive defense and control of any claim for which we or any of the indemnified parties listed above are entitled to indemnification hereunder. In such event, you shall pay all fees and costs for such defense and shall provide us with such cooperation at no charge as is reasonably requested by us to assert any available defenses.
Revisions
The materials appearing on CouponFollow's Site could include technical, typographical, or photographic errors. CouponFollow does not warrant that any of the materials on its Site are accurate, complete, or current. CouponFollow may make changes to the materials contained on its Site at any time without notice. CouponFollow does not, however, make any commitment to update the materials.
Links
CouponFollow has not reviewed all of the sites linked to this Site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CouponFollow of the site. Use of any such linked web site is at the user's own risk.
Site Terms of Use Modifications
CouponFollow may revise these Terms of Use at any time without notice. By using this Site you are agreeing to be bound by the then current version of these Terms of Use.
Dispute Resolution
These Terms of Use will be interpreted in accordance with the laws of the State of New York and the United States of America, without regard to its conflict-of-law provisions. By visiting the Sites, you agree that, except as otherwise specified herein, the laws of the State of New York without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between us or any of our affiliates regarding your visit and use of the Sites.
We and you agree that in the event of any dispute, the party wishing to address the dispute must contact the other party in writing, including by e-mail, and advise the other party of the dispute in reasonable detail as well as informing the other party of the remedy being sought. We may send you notices via the email address or physical address you provide to us, and all notices to us shall be sent to the following email address: help@couponfollow.com and include the words “DISPUTE NOTICE” in the subject. The parties shall then make a good faith effort to resolve the dispute before resorting to more formal means of resolution. In the event that the dispute is not resolved through this procedure, the party raising the dispute may proceed to mandatory arbitration as set forth below.
Arbitration
ANY AND ALL DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING ARBITRATION. YOU HEREBY AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under these Terms of Use, except for matters that fall within the jurisdiction of your local small claims court, which may be pursued in that court. Your rights will be determined by a neutral arbitrator, NOT a judge or jury. You agree that any dispute arising out of or relating to these Terms of Use, including with respect to the interpretation of any provision of these Terms of Use or other agreements between you and us, or concerning the performance or obligations of you and/or us, shall be resolved by mandatory and binding arbitration submitted to JAMS in accordance with its rules and Consumer Arbitration Standards at the request of either us or you pursuant to the following conditions:
- Place of Arbitration Hearings. Unless you elect to conduct the arbitration by telephone or written submission, an in-person arbitration hearing will be conducted at a JAMS facility in your area or at a JAMS facility in New York, New York.
- Selection of Arbitrator shall be made pursuant to JAMS’ Streamlined Arbitration Rules & Procedures or JAMS’ Comprehensive Arbitration Rules & Procedures, depending on the amount of the claim as specified herein.
- Conduct of Arbitration. The arbitration shall be conducted by a single neutral arbitrator under JAMS’ Streamlined Arbitration Rules & Procedures. For claims exceeding $5,000.00, the arbitration shall be conducted under JAMS’ Comprehensive Arbitration Rules & Procedures Subject to the applicable JAMS procedure, the arbitrator shall allow reasonable discovery in the forms permitted by the Federal Rules of Civil Procedure, to the extent consistent with the purpose of the arbitration. The arbitrator(s) shall have no power or authority to amend or disregard any provision of this section or any other provision of these Terms of Use, except as necessary to comply with JAMS’ Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness. The arbitration hearing shall be commenced promptly and conducted expeditiously. If more than one day is necessary, the arbitration hearing shall be conducted on consecutive days unless otherwise agreed in writing by the parties.
- Findings and Conclusions. The arbitrator(s) shall, after reaching judgment and award, prepare and distribute to the parties written findings of fact and conclusions of law relevant to such judgment and award and containing an opinion setting forth the reasons for the giving or denial of any award. The award of the arbitrator(s) shall be final and binding on the parties, and judgment thereon may be entered in a court of competent jurisdiction.
- Costs and Fees. You will be subject to a filing fee, set by JAMS, to initiate the arbitration. To the extent permitted by JAMS procedures, each party shall bear its own costs and expenses and an equal share of the arbitrators’ and administrative fees of arbitration, and we will remain responsible for its share of costs, expenses and fees plus any costs, expenses and fees required under JAMS procedures.
- Litigation. The Federal Arbitration Act and federal arbitration law apply to these Terms of Use. Either party also may, without waiving any remedy under these Terms of Use, seek from any court having jurisdiction any interim or provisional relief that is necessary to protect the rights or property of that party pending the establishment of the arbitral tribunal (or pending the arbitral tribunal’s determination of the merits of the controversy).
Class-Action Waiver
Any arbitration, claim or other proceedings by or between you and us shall be conducted on an individual basis and not as a class action or proceeding, mass action, or on a consolidated or representative basis. The arbitrator shall have no authority to award class-wide relief or to combine or aggregate similar claims or unrelated transactions. You acknowledge and agree that this agreement specifically prohibits you from commencing arbitration proceedings as a representative of others. If, for any reason, a claim proceeds in court rather than in arbitration, each party waives any right to a jury trial. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.
Contact
Under California Civil Code Section 1789.3, residents of California who use this Site are entitled to know that they may file grievances and complaints with: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210, or by email at dca@dca.ca.gov.
If you have any questions about these Terms of Use or the Site, please send an email to help@couponfollow.com. Or send physical mail to the following address: NextGen Shopping, LLC., 40 Triangle Center, Suite 203, Yorktown Heights, NY 10598