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In the event you order a product, and it happens it’s out of stock, you will receive a credit reimbursement, which you can either opt to use purchasing other items or transfer to your bank.
For a ticket, you can send a cancellation request online within 24 hours of purchase and your bank will be credited the full amount excluding the non-refundable service charges.
Yes, AirFrance UK offers free expedited shipping for paper tickets when it is shipped within mainland France and Monaco on any order above £150. Additionally, your luggage is not charged while you are travelling. Online tickets are always delivered free of charge.
If you have any concern regarding your flight activity, or you would wish to purchase a ticket, you can do so by contacting AirFrance UK customer service. To purchase a ticket through telephone, you are advised to call 0207 660 0337, and one of their agents will be happy to serve you. On weekdays, services are available from 08.00 – 21.00 while on weekends the services are available from 09.00 – 18.30. You can also email email@example.com to send in your claim.
Are you travelling in a group 10 or more? If so, AirFrance UK has a dedicated team of service to ensure your group needs are taken care of. To send a group flight request, you need to make a call to the office through 0871 222 5757 any day from Monday to Friday within 09.00 to 17.30. Alternatively, you can also make your request through fax 0871 222 7745 or by sending an email at firstname.lastname@example.org.
AirFrance UK is the UK-based hub for Air France, a leader in passenger and cargo flights throughout the continent of Europe as well as transatlantic flights. As a part of the Air France-KLM group, the parent company is the largest airline consortium in the EU. With hubs at Charles De Gaulle and Orly airports, the airline services flights to 195 cities in 91 countries. As a member of the Sky Team Alliance, the company offers shared mileage points with Delta, Korean Air, Aeromexico and other major airlines. Air France has been in business since 1933.
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