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Boys Stuff UK offers a 14-day "No Quibbles" Guarantee on qualifying purchases. Generally speaking, nonperishable and customized items are not eligible for a refund, but everything else can be sent back if it's unopened and unused. If your order is delivered with any warranty cards, license information, manuals, or other accessories, then you must include all of these things with your return shipment. In order to receive a full refund, you must also ship your items back in the original box.
Boys Stuff UK requires that you send back your return by recorded delivery as they do not issue a refund for untracked items that go missing on the way back to the warehouse. The Boys Stuff UK customer service team tracks your refund request through a Return Merchandise Authorization (RMA) number, so make sure to get this number from support before you send back your merchandise. Refunds are typically processed back to your original bank account or credit card within five working days.
Items that are returned after 30 days will only be eligible for an exchange, so make sure to contact customer support within the 14-day return window if you need to request a refund. With the exception of a faulty item or a product defect, gaming chairs are accepted for returns only if they have not been assembled.
If you have specific inquiries on the X-Rocker gaming chair, then you can contact customer support by phone at 01274 683109. For inquiries on other product specifications, opening a Boys Stuff UK wholesale account, or any other issue, the best thing to do is to email customer support at email@example.com. If you are contacting support about a previous purchase, then make sure to include your order number to receive the fastest response.
If you need to initiate a refund request or obtain your RMA number for a return, it's best to use the detailed contact form on Boysstuff.co.uk.
Founded in 1999 by an enthusiastic team of gaming fanatics, Boys Stuff UK has rapidly become Britain's one-stop shop for ergonomic e-sports accessories. With an extensive selection of headphones, gaming mice, and virtual racing equipment, Boys Stuff UK is trusted by professional gamers and hobbyists alike. From comfortable foot pads to racing simulator chairs, Boys Stuff UK has everything you need to play all day in style.
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