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Yes. Anything you order from Buffy ships for free as long as you’re sending it to the continental United States, Hawaii, or Alaska. Most orders go out with FedEx. If you’re shipping to a PO box, your order will arrive by USPS; this option takes longer to arrive.
If you’re interested in a Buffy product but you’re not ready to commit, the company offers a seven-day free trial. When you order, your credit card will be authorized but not charged. Then, you have seven days to try out the product; if you decide to return it, the company will cancel the authorization. As a bonus, Buffy donates all returned bedding to homeless shelters and other charities.
After you make a purchase from Buffy, you have 30 days to initiate a return and get a full refund. You must start the return by calling the customer service department; they’ll tell you how to proceed and where to send the bedding. After that, it takes up to five business days for the company to send the funds back to your account.
If you need to talk to a customer service agent from Buffy, call (855) 466-4812. Agents operate the phones on weekdays from 10:00 a.m. to 6:00 p.m. EST. Alternatively, send an email to firstname.lastname@example.org. For a self-service option, visit the customer service page and click the “Read FAQ” link.
Buffy is a bedding company that tackles two common problems for consumers: finding fluffy, comfortable sheets and blankets and reducing individual environmental impact. Using recycled plastic insulation, sustainable eucalyptus fabric, and other Earth-friendly materials, this company has created a line of products that’s good for the planet. Cuddle up in the original Cloud comforter, stay cool in the Breeze comforter, or try cooling eucalyptus sheets. Plus, since Buffy also buys CO2 offsets to cover the emissions created from shipping and freight deliveries, you can buy with confidence. Since its launch, the company has been working toward a closed-loop product cycle to minimize its footprint.
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