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To redeem a Columbia Canada promo code, go to your shopping cart. There, on the right side of the page, beneath your order total, you'll see a text link reading: "Have a promo code?" Click this link to reveal a white, rectangular box you can type your code into. After doing so, click the blue Apply button next to it to submit the code and apply the associated savings to your order total.
While Columbia Canada does not offer free shipping, they do offer flat rate shipping within Canada. No matter how large your order is, you only pay $7 for standard shipping or $18 for express shipping.
Once you place an order on the Columbia Canada website, you cannot cancel or change it.
Columbia Canada has warranties on all outerwear, equipment, sportswear and footwear. To initiate the warranty process, verify that the product in question is indeed under warranty on the Columbia Canada Warranty page. Assuming it is, select "Canada" as your country, then fill out the claim form provided and submit it. Then, after making sure the item is clean, return it to Columbia Canada with the claim number provided.
Columbia Canada accepts returns within 60 days of the date of purchase. Any returns must be unworn and in their original condition with their original tags intact. To return a product you purchased from Columbia Canada online, sign in to your Columbia Canada online account. Locate your order under Recent Orders and click the Initiate a Return link. Once you select the item(s) you wish to return, you can print up a prepaid return shipping label, repackage your shipment and drop it off at your local post for delivery. After Columbia Canada receives your return, their team will verify the contents to ensure eligibility for a refund. Assuming the return qualifies, within seven to 10 business days, Columbia Canada will submit a credit to the original financial institution you used for payment.
To contact Columbia Canada customer support, call 1-800-622-6953 toll-free from Monday through Friday between 5 a.m. and 8 p.m. PST, or send an email via their web-based contact form. Columbia Canada does not publish a direct email address for customer support.
The Columbia Sportswear Company, aka Columbia, was first formed in Portland, Oregon in 1937 as the Columbia Hat Company. Founded by married escapees from Nazi Germany, the company passed to their son-in-law Neal Boyle before ultimately passing upon his death in 1970 to his wife and their daughter Gert. Gert Boyle proceeded to run Columbia with her "Tough Mother" reputation, developing and expanding the Columbia brand to become the apparel, accessories and footwear mainstay it is today. Columbia has been a proud sponsor of the Canadian freestyle ski team at the Winter Olympics in 2018 at PyeongChang and in 2014 at Sochi.
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Never miss a coupon!