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Yes, edX offers a 14-day return policy on courses that you purchase through the platform. This 14-day period starts from the later date of your purchase or the start of the course. As long as you cancel your enrollment within the 14-day window, you can expect to receive your refund within two weeks of your cancellation request. Refunds on courses are credited immediately after edX customer support receives your notice of cancellation, and you can unenroll directly from the edX dashboard inside your account.
To contact edX customer support with general questions, it's best to visit the help center and check the FAQ section. The FAQ page does a good job of answering most questions relating to accessibility, enrollment and other basic topics, but you can also send an email to email@example.com with more specific inquiries. To make a refund request on a course that you have purchased, you can also contact edX support through Slack, email or social media.
Fortunately, edX only charges one price for course enrollment. There are no hidden service fees, no extra course delivery fees or anything of that nature.
Do you love learning new things online? Of all the e-learning platforms in the world, perhaps none is more influential than edX. With hundreds of massive open online courses (MOOCs) available from top universities, the edX platform offers an unprecedented opportunity to learn new skills, advance your job prospects and keep up with the latest trends in technology. Founded as a joint effort between Harvard University and the Massachusetts Institute of Technology, edX now boasts more than 20 million users around the world. Courses on the edX platform are available in multiple languages, including Chinese, Russian, Spanish, Ukrainian, Arabic, English and more. You can earn course completion certificates to demonstrate third-party verification of your knowledge, or you can audit a variety of courses for free. Whichever option you choose, you're going to love the edX learning platform when you sign up today.
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