HelloFresh UK Savings & Discounts
- Subscribe to the HelloFresh UK email newsletter, which you'll see on each page. Once you enter a valid email address, HelloFresh UK will send recipes, food news and exclusive offers and discounts every week.
- Sign up as a first-time customer to get a 30% off code sent to your email address. You can only use this code one time per account, but it significantly drops the cost of your first order.
- Join HelloFresh UK and UNiDAYS as a student to get a 15% student discount. This discount goes to students at any level and allows you to save 15% on any box that you buy. Your voucher will not go away until you finish school.
- Register with Student Beans to use another voucher at HelloFresh UK. You just need to verify that you’re a student to get a voucher that applies every time you buy two boxes. When you order your third box, HelloFresh UK will automatically deduct 30% from the total cost. This discount applies every time you order two boxes, too.
- Use HelloFresh UK to get a referral code to save money when friends order meal delivery boxes. After setting up your account, log in and look for the Treat Friends button. This gives you two ways to send your code to others. You can either send that referral code to friends who use WhatsApp or enter a friend's email address and let HelloFresh UK contact them. When someone uses your unique code, they get a £20 discount that applies to their first order. You get the same HelloFresh UK voucher, which allows you to save £20 on your next box. HelloFresh UK will give you a new voucher every time that someone uses your code on a future order as a first-time customer.
What Is the HelloFresh UK Return Policy?
HelloFresh UK guarantees that all ingredients included in meal kits will arrive fresh and in good condition. If you receive a box with rotten ingredients or have other problems, you can request a refund or return. You need to either contact the company via email or over the phone within five days of receiving your order. In most cases, HelloFresh UK will add a credit to your account that reduces the cost of the next boxes that you order. You may instead get a full or partial refund of the original price that you paid. Before getting a refund, you need to include more information about the problem that you had such as photos of your ingredients.
How Do You Contact HelloFresh UK?
The frequently asked questions section of HelloFresh UK can help you find answers to any questions that you have. You can also click on the Help button located on each page to chat live with a HelloFresh UK representative. If you send a message outside of business hours, a rep will get in touch with you during the next business day. HelloFresh UK can also help those who call +44 20 7138 9055 or send an email to hello@hellofresh.com.
About HelloFresh UK
HelloFresh UK is a meal delivery service that appeals to home chefs and those who want to learn how to cook. It sends boxes that include both ingredients and recipes that show you how to use those ingredients. You can choose between the Classic Box, Rapid Box and Family Box based on what you need. Each box asks that you pick how many people you want to feed and how many recipes you want to try each week, which will determine your weekly price. HelloFresh UK also offers meal plans for vegetarians.