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Mobiles.co.uk doesn’t have a specific policy regarding coupon stacking. There aren’t many Mobiles.co.uk coupon codes in circulation at any given time, though it’s worth experimenting with different combinations if you manage to find multiple offers that apply to your purchase. Unless otherwise noted, you can usually combine free gift offers, cashback redemption deals, and sitewide discounts.
Cashback by redemption offers aren’t quite as exciting as a free pair of AirPods or a Disney+ subscription, so they’re a bit harder to find. Bookmark the Phone Contracts with Cashback page for quick access, but you’ll also find these discounts listed in the “Total Cost” and “Upfront Cost” columns as you browse the site.
Though there are several types of cashback deals on offer, the general idea is the same for all of them: you'll pay your monthly mobile bill as usual and receive a portion of it back as a check or credit. Automatic cashback checks will arrive after your cooling-off period ends, but you'll need to file a claim at specified intervals to receive a cashback by redemption payout. Mobiles.co.uk's highest-value cashback deals offer both types at once. If you're especially lucky, you'll get all of that and a fresh set of AirPods!
Mobiles.co.uk offers free shipping for all devices, SIM cards, and other purchases. The retailer delivers all handsets and free gifts through DPD. Most orders delivered through this courier arrive next-day if you order before 8 p.m. Deliveries to Northern Scotland and U.K. Offshore locations may take three to five working days.
The company ships all SIM card purchases using Royal Mail's 2nd Class shipping service, which typically arrives in three to five working days.
You have 14 days to return your device or cancel service in exchange for a different product. This policy applies to devices, contracts, upgrade deals, and pay-as-you-go offers. Contact the Mobiles.co.uk customer service team to begin the exchange process. You must return the device in the provided packaging. Be sure to include the return number on the packaging that the customer service team provides to you.
To qualify for a refund, your device must be unused, unopened, and in its original box. Mobiles.co.uk will not accept used returns unless they are faulty. You have up to 30 days to request a refund if your phone is not working as expected. Once Mobiles.co.uk processes your return, the company will credit the refund to your original payment method.
There are several ways to contact the Mobiles.co.uk customer service team. If you are a current customer, log in to your account and click the "Contact Us" link at the bottom of the page to email the company or initiate a live chat with a representative. If you have any questions before ordering or about an order that hasn't been received in a timely fashion, then you can call the sales team for assistance at 0330 678 1450.
One of the first mobile phone retailers in the U.K., Mobiles.co.uk, sells handsets for all major operating systems. This retailer makes it easy to find new devices, refurbished phones, and accessories that meet your needs at an affordable price. The company also provides customizable service plans catered to your needs and typical data usage, allowing you to pay only for the services that you need. Mobiles.co.uk also sells many accessories that can make your devices even better. You can find wireless speakers, cases, memory cards, and more.