mintjulepbowtique is taking a short break
Reviews
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Stephanie on May 12, 2015
5 out of 5 starsLove the Doctor Who clips....we have received several compliments on them!
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deunger on Apr 16, 2015
5 out of 5 starsThe hair clips are SO cute. And really great quality; I can't wait to wear them. Thanks!
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Robin on Mar 4, 2015
5 out of 5 starsTotally adorable and fast shipping! Too yummy looking to wear :-))))
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kmostrowski on Feb 16, 2015
1 out of 5 starsAwful! Seller lied and said there was a mix up with her post office and they lost the bows. Said she was going to remake them then stopped communicating with me. After 1 month, etsy issued a refund!
Brooklyn responded on Feb 19, 2015
This review is highly exaggerated and false. This buyer received ALL the clips she ordered as well as additional FREE bonus clips to make up for the inconvenience that was suffered when the post office LOST her order. I REMADE the order and sent it out to try to remedy the situation. However, while I was trying to remedy the situation the buyer decided to file a complaint and get her money refunded. So without my knowledge this buyer recieved a refund from Etsy and now has ALSO received her order! So I am out over $40 of merchandise...all because of a mistake at the post office. I have tried to contact this buyer to make her happy...to no avail. I stand by my shop and it's customer service and until this customer I had NEVER had a bad review in over 3 years of working with Etsy.
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kmostrowski on Feb 16, 2015
1 out of 5 starsAwful! Seller lied and said there was a mix up at her post office. Said she was going to remake them and then stopped communicating with me. After 1 month, etsy issues a refund. Buyer beware!
Brooklyn responded on Feb 19, 2015
This review is highly exaggerated and false. This buyer received ALL the clips she ordered as well as additional FREE bonus clips to make up for the inconvenience that was suffered when the post office LOST her order. I REMADE the order and sent it out to try to remedy the situation. However, while I was trying to remedy the situation the buyer decided to file a complaint and get her money refunded. So without my knowledge this buyer recieved a refund from Etsy and now has ALSO received her order! So I am out over $40 of merchandise...all because of a mistake at the post office. I have tried to contact this buyer to make her happy...to no avail. I stand by my shop and it's customer service and until this customer I had NEVER had a bad review in over 3 years of working with Etsy.
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kmostrowski on Feb 16, 2015
1 out of 5 starsAwful experience. Seller received payment and I never received items. She said there was a problem with her post office and they lost my items. She offered to remake them and send me a freebow. She never did either and after a month etsy has issued a refund! Buyer beware!
Brooklyn responded on Feb 19, 2015
This review is highly exaggerated and false. This buyer received ALL the clips she ordered as well as additional FREE bonus clips to make up for the inconvenience that was suffered when the post office LOST her order. I REMADE the order and sent it out to try to remedy the situation. However, while I was trying to remedy the situation the buyer decided to file a complaint and get her money refunded. So without my knowledge this buyer recieved a refund from Etsy and now has ALSO received her order! So I am out over $40 of merchandise...all because of a mistake at the post office. I have tried to contact this buyer to make her happy...to no avail. I stand by my shop and it's customer service and until this customer I had NEVER had a bad review in over 3 years of working with Etsy.
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kmostrowski on Feb 16, 2015
1 out of 5 starsAwful experience. Seller received payment and I never received items. She said there was a problem with her post office and they lost my items. She offered to remake them and send me a freebow. She never did either and after a month etsy has issued a refund! Buyer beware!
Brooklyn responded on Feb 19, 2015
This review is highly exaggerated and false. This buyer received ALL the clips she ordered as well as additional FREE bonus clips to make up for the inconvenience that was suffered when the post office LOST her order. I REMADE the order and sent it out to try to remedy the situation. However, while I was trying to remedy the situation the buyer decided to file a complaint and get her money refunded. So without my knowledge this buyer recieved a refund from Etsy and now has ALSO received her order! So I am out over $40 of merchandise...all because of a mistake at the post office. I have tried to contact this buyer to make her happy...to no avail. I stand by my shop and it's customer service and until this customer I had NEVER had a bad review in over 3 years of working with Etsy.
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kmostrowski on Feb 16, 2015
1 out of 5 starsAwful experience. Seller received payment and I never received items. She said there was a problem with her post office and they lost my items. She offered to remake them and send me a freebow. She never did either and after a month etsy has issued a refund! Buyer beware!
Brooklyn responded on Feb 19, 2015
This review is highly exaggerated and false. This buyer received ALL the clips she ordered as well as additional FREE bonus clips to make up for the inconvenience that was suffered when the post office LOST her order. I REMADE the order and sent it out to try to remedy the situation. However, while I was trying to remedy the situation the buyer decided to file a complaint and get her money refunded. So without my knowledge this buyer recieved a refund from Etsy and now has ALSO received her order! So I am out over $40 of merchandise...all because of a mistake at the post office. I have tried to contact this buyer to make her happy...to no avail. I stand by my shop and it's customer service and until this customer I had NEVER had a bad review in over 3 years of working with Etsy.
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Izzy on Aug 27, 2014
5 out of 5 starsThank you once again for another perfect order! Will definitely order from you again :)
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