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Pockets UK offers standard DHL delivery within the UK for £4.99. Merchandise shipped via standard delivery arrives within three to four working days. If you need your items to get to your more quickly, next-day delivery via DHL is also available for £9. The DHL delivery service allows you to make changes to your delivery destination even once it has already left the warehouse. Standard delivery within Europe is available for €8. Shipping to the US is available for a flat rate of $25, but orders totalling an amount of £200 or more are shipped to the US for free.
If you’d like to make a return, make sure your items are in new and unworn condition. All of the original tags and packaging must be intact, and your return request must occur within 14 days of receipt of your order. Complete the DHL return label included in the original shipment to start your return. Monogrammed or personalised items cannot be returned.
Customer service is available 24 hours a day, seven days a week, via telephone at 01743 469 737. You can also contact Pockets UK customer service by completing the online contact form. If you prefer to chat, click the "Contact an Expert" tab in the lower right of any page.
Pockets UK is a luxury menswear retailer headquartered in Crewe, UK. The company operates an online shopping portal and physical retail locations in the United Kingdom. Customers come to Pockets UK to shop for a wide variety of designer menswear, footwear and accessories, including such popular and fashionable brands as Polo Ralph Lauren, Emporio Armani and Hugo Boss. Pockets UK began its history in 1996 with its first retail location in Shrewsbury. Today, the company is an FHM Top 100 Store in the UK and was a finalist in the Drapers Independent Awards in 2013.
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