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You can return almost anything you purchased from Robert Dyas UK within 14 days of receipt. You can post items back to the company or return them to any Robert Dyas UK store for free. If you contact the customer service team for a pickup, you will be charged £7.50 to return products weighing less than 20 kilogrammes and £30 for items weighing over 20 kilogrammes. If you are not home when an attempt is made to collect the item, you may incur further charges.
You can contact Robert Dyas UK at 0333 103 6677. You can also email them at email@example.com. They have a chat feature on their Contact Us page, which you can reach by clicking the first item under the Help & Advice heading at the bottom of the homepage, or you can use this contact form.
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Since 1872, Robert Dyas UK has been selling hardware, outdoor living and kitchen essentials to customers online and from about 90 stores in and around London, England. Founder Robert Dyas established the company after he immigrated to London from Ireland. He put a fiver, which was all the money that he had, into starting the Ironmonger company, which has grown immensely. The company belonged to the Dyas family until it was sold to Change Capital Partners in 2004 and later sold to Lloyds Banking Group and Allied Irish Banking Group in 2009. The business greatly expanded its web offerings in 2010 and has started modernising many in-store displays using technology. Theo Paphitis purchased the Wimbledon-based company in 2012.
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