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The Game Collection offers international delivery to more than 70 countries, including the United States. Each country comes with its flat fee or surcharge for shipping, and The Game Collection is not responsible for any duties or taxes incurred upon delivery. UK orders sent via Royal Mail First Class ship for free.
Games can be returned to The Game Collection within two weeks of delivery, as long as they are unopened, for a full refund. Items can also be returned for a replacement if they arrive at your home in damaged condition. Refunds are not extended on used video games sold on the site.
Valid Game Collection promo codes can be redeemed at checkout. When you are done selecting the video game items you wish to purchase, click on the shopping bag in the upper-right corner of the website. This will take you to the checkout screen where there is a box labeled "Enter Your Promo Code." Type in or paste your code here and click Apply, upon which the discount will take effect and show your final price before payment.
If you have an issue or concern about a video game purchase, you can reach The Game Collection customer service team at 01792-704-379 during business hours, from 8 a.m. to 5 p.m., Monday through Friday. You can also contact the support staff by using the email form on the website. Usually, a representative will respond to your query within 24 hours with help.
The Game Collection is the United Kingdom's premier online retailer for video games for PC and console gamers. The company was founded in 2005 to be a resource for both new and used games for consoles of all types. On top of video games, the company also sells game merchandise like T-shirts and other apparel. The Game Collection is committed to offering great customer service and stocking a comprehensive inventory of games, which has earned it great reviews from thousands of satisfied customers around the world.
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