Never miss a coupon!
Never miss a coupon!
For orders of £40 or more, Wayfair UK does offer free shipping to most areas. Specific regions are excluded, so you'll need to check the terms of service and shipping information to ensure you qualify for free shipping. If you have questions or concerns about free shipping, reach out to the customer service team for additional information. For orders of less than £40, Wayfair UK charges a flat rate of £4.99 to ship orders.
If you need to return an item purchased through the Wayfair UK website, you can utilise their Return Centre to start the process. You will need to request a return within 30 days of receiving the product, which must be in its original condition and include all original packaging. You will be responsible for paying return shipping fees. If you choose to have Wayfair UK collect and return your items, estimated shipping is from £4.99 to £14.99 for small items, and £20 to £50 for large items. Wayfair UK removes these shipping fees from the total amount due for refund. Keep in mind that some items, including gift certificates and customised products, aren't eligible for a refund.
If you have a question or concern regarding the status of an order or need further information on a project, you may reach out to the customer service team by phone at 0800-7564530. They are available Monday through Friday from 08:00 to 17:00 and Saturday from 08:30 to 17:00 GMT. They do not list a customer service email address.
Wayfair UK was founded in 2002 by Steve Conine and Niraj Shah. Initially, they sold stereo racks and stands online after carefully analyzing market trends. They slowly began to grow their business, eventually running over 250 sites specializing in a variety of home items. By 2011, Wayfair UK had taken off to become the one-stop online retailer for home goods everywhere. The brand gradually became a household name, offering more than 18 million products to customers around the world.
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