With a user base of over 400 million people across the globe, PayPal is one of the largest online payment service providers.
As of January 2022, the world’s population was 7.9 billion%20of%20the%20world.) people. As such, if you do the math, you’ll find that PayPal’s user base makes up over 5% of the world.
This is just one of the impressive statistics that define PayPal.
This article will cover more than 50 of the most recent and up-to-date PayPal statistics, including the number of people who use PayPal, the platform’s finances, history, and trends, to help you understand more about this payment giant.
Here’s a list of the most recent PayPal stats.
Let’s break down some PayPal user and demographic stats.
(Source: Statista)
This indicates a significant growth of 325.5 million accounts over the past 11 years. With PayPal being a preferred payment method for many international businesses and employees, this number is projected to grow even more.
(Source: Statista)
This makes PayPal one of the most popular payment services in the United States. The number of PayPal users in the USA continues to grow and due to the magnitude of businesses and individuals who use this method, more people and companies are adopting the platform.
(Source: Statista)
This statistic indicates that many PayPal users are active social media participants as well. Furthermore, the number of U.S. PayPal users who commented on social media posts during that same period was 49%.
(Source: Statista)
This means that the number of PayPal active users who fall into this age group makes up almost a quarter of the company’s user base. As such, businesses that target this age group should consider using this platform.
(Source: Statista)
For the United States online population, this number was 19%. This statistic shows that PayPal is used by people from all types of backgrounds and communities regardless of its size and population.
(Source: Statista)
Additionally, 52% of United States consumers and business professionals who use PayPal stated that one of their main hobbies is music.
(Source: Statista)
This means that the share of female and male PayPal customers is quite close.
(Source: Statista)
This stat comes from Statista’s Global Consumer Survey. People who are most likely to use PayPal for eCommerce purchases all come from countries in Europe. The U.S. only came in sixth place after these European countries.
(Source: PayPal)
Many businesses use PayPal because of the platform’s fraud protection tools, data security features, and reliable customer service. The payment platform is especially popular among eCommerce businesses.
(Source: Similar Tech)
Coming in second after the computer electronics and technology industry is the lifestyle industry with 4.32% users. Third is the gaming industry, with 2.54% users.
(Source: Statista)
With the number of PayPal MAUs in the UK decreasing each year from 2017 to 2020, it’s evident that fewer people in the UK are using PayPal every month.
(Source: Nasdaq)
A merchant account refers to a business bank account that allows businesses to accept and process electronic payments.
Next, let’s break down PayPal payment and finance stats.
(Source: PayPal Third Quarter 2021 Results)
Total payment volume refers to the total number of payments made to, from, or through PayPal.
(Source: Business of Apps)
This signifies a $5.37 billion increase in revenue from the same quarter in 2010. With more businesses and individuals using the platform, revenue is predicted to continue to grow.
(Source: Similar Tech)
Some of the top websites that use PayPal as one of their payment methods include reddit.com, titktok.com, discord.com, and many more. `
(Source: Similar Tech)
This indicates that the United States is PayPal’s top market. The United Kingdom comes in second with 103,555 websites using the platform.
(Source: Statista)
Online shoppers in America preferred debit and credit card purchases over PayPal as their payment method.
(Source: Statista)
This signifies a 27% growth in the number of payment transactions from the same quarter in the previous year.
(Source: Statista)
This number grew by close to 4% from 2017. Buttons for other payment methods aren't as popular, with only 15.8% of eCommerce merchants having offered an Amazon Pay button and 4.4% a Visa Checkout button.
(Source: Statista)
In the second quarter of 2018, PayPal’s mobile payment volume reached $57 billion, an increase of almost $750 million from 2010.
(Source: Statista)
Cross-border transactions refer to payments where the payer and recipient are located in two different countries.
(Source: PayPal 2020 Annual Report)
This number signifies an increase of 1% from 2019. Therefore, it’s clear that the number of transactions that active PayPal accounts make is increasing.
Now, let’s have a look at some PayPal desktop and mobile stats.
(Source: Similarweb)
PayPal’s website visits grew by over 22 million visitors from July 2021 to December 2021.
(Source: Similarweb)
A bounce rate refers to the number of people who enter a site and then leave without viewing other pages on the site. Generally, a bounce rate of 26% to 40% is excellent. With PayPal’s bounce rate being even lower, this means that the site’s content and functionalities are good quality, and it keeps its audience engaged.
(Source: Statista)
The Apple Store accounted for roughly 18,000 downloads, while the Google Play Store accounted for 25,400 downloads.
(Source: Similarweb)
This makes “paypal” the top keyword that people use to search for the brand by far. Coming in second after “paypal,” 7.46% of people also search the keyword “paypal login” to find the site.
(Source: Similarweb)
Direct search, also known as direct traffic, refers to the number of visitors who reach a website by searching for the company directly online.
(Source: Similarweb)
This makes YouTube the social media network that directs the most traffic to PayPal’s website out of all social platforms. Facebook comes in second with a 22.47% referral rate.
Learn more about social shopping here.
(Source: Similar Web)
Following the United States, 14.39% of PayPal’s website traffic comes from Germany, and 10.24% from the United Kingdom.
(Source: PayPal)
Chinese online shoppers showed the biggest mobile preference at 81%. Businesses that use PayPal should make their sites mobile-friendly to improve their user experience.
Discover more online shopping vs. in-store shopping statistics.
Here are a few highlights of PayPal’s history.
(Source: The Street)
Although the company was originally founded as “Confinity” in 1998 by Peter Thiel and Max Levchin, the software gained fast traction and had over one million users in the year 2000. The name officially changed to “PayPal” in 2001.
(Source: The Street)
PayPal’s stock offerings quickly turned into a success as more and more people wanted shares in the company.
(Source: The Street)
eBay purchased PayPal in an attempt to create a highly touted “marriage” between online payment services and digital auctions.
(Source: Macro Trends)
This number has been steadily growing over the past few years. At the end of 2020, PayPal had 26,500 employees. That’s an increase of over 10,000 employees in six years.
(Source: Electronic Payments International)
Since 2008, PayPal has continued to expand its platform from adding more transaction options to supporting different currencies and devices. With new developments, the company’s mobile payments revenue grew from $4 billion in 2011 to $27 billion in 2013.
(Source: Statista)
PayPal claims to have a gender-inclusivity approach to provide job opportunities to both genders.
(Source: PayPal 2020 Annual Report)
These loans were offered through the Paycheck Protection Program and had an average loan size of $28,000. These loans were provided through direct deposits into PayPal and Venmo accounts.
Let’s break down some highlights on Venmo's progress from the time PayPal acquired it.
(Source: Statista)
As Venmo is a PayPal subsidiary, the platform accounted for 19% of PayPal’s total payment volume in quarter three of 2021. Venmo’s TPV grew by $55 billion in five years.
(Source: Statista)
PayPal and Venmo are the most popular digital payment apps. Venmo has the potential to become even more popular with time and marketing as 41% of U.S. consumers say that they’ve never heard of Venmo before. This leaves massive room for growth.
(Source: Business of Apps)
The software generates revenue through a 2.9% PayPal transaction fee for businesses. PayPal predicted that Venmo’s revenue would amount to $900 million in 2021.
(Source: Business of Apps)
PayPal refers to Venmo users as people who use the app more than once a year. The number of users increased by 49 million from 2015 to 2020.
Next, let’s have a look at some PayPal stock stats.
(Source: PayPal 2020 Annual Report)
Furthermore, PayPal’s three-year total stockholder return (from 2018 to 2020) was 218%.
(Source: PayPal 2020 Annual Report)
PayPal reached out to 63% of its common stockholders at the end of 2020 with the goal of engaging with them. Approximately half of them responded and engaged with the brand.
(Source: CNBC)
People earned $1.22 per share versus the $1.01 earnings expected in a Refinitiv survey of analysts.
(Source: Nasdaq)
This number is quite impressive, as it represents a growth of 12.62% from the same period during the previous year.
Are you interested in stock trading? Here are some free stock trading apps to consider.
Here are some of the latest PayPal trend stats.
(Source: eMarketer)
This represents a 400% year-over-year growth. The program has over 10 million consumers and is predicted to have far more in 2022.
(Source: PayPal)
According to a recent study commissioned by PayPal, the company found that its buy-now-pay-later program is extremely popular among Australian consumers. Of the 45% of Australian consumers who use BNPL, more than half of them have two or more BNPL accounts.
(Source: PayPal)
With PayPal expanding into more territories, businesses from around the world are starting to use PayPal as one of the payment methods that they provide to their customers.
Now, let’s break down some PayPal competitor stats.
(Source: Statista)
This makes PayPal the leading payment processing software in the world and one of the most preferred payment options out there. Stripe came in second with a 15.38% market share, and Shopify Pay Installments came in third with a 9.26% market share.
(Source: Similarweb)
With bankofarmerica.com having over 130 million monthly visits to its website and ranking fourth in the Finance Banking Credit and Lending category, it serves as PayPal’s biggest competitor when it comes to online searches.
(Source: Nasdaq)
Consumers are becoming all the more conscious of emotional connections with brands. In 2021, PayPal was ranked second after the USAA as the financial services provider that offers the best brand intimacy in the industry.
Lastly, let’s have a look at some interesting PayPal cryptocurrency stats.
(Source: CNBC)
However, PayPal decided to back out of the project. The company said it would prefer to focus on advancing its existing mission and priorities to democratize access to financial services for underserved markets.
(Source: PayPal)
These transactions are the main source of revenue for PayPal’s cryptocurrency division. Although these fees can be steep, consumers continue to buy cryptocurrency.
(Source: Time)
With PayPal having the option to buy, sell, and hold cryptocurrency on its platform, users are able to buy crypto for as little as $1 to as much as $100,000. However, due to the volatile nature of crypto, experts say that users shouldn’t invest too much into crypto.
With PayPal being the leading payment processing platform, it’s clear that it is an ideal platform to use for both individuals and businesses who primarily focus on selling products online.
If you’re thinking of using PayPal for your eCommerce store this year, have a look at these most recent and relevant eCommerce statistics and trends.